#fridayfive – Your Personal L&D

June 16, 2017

This week’s Friday Five looks at your personal learning & development.

I work a lot with L&D departments – committed teams focused on providing the very best growth opportunities for staff across their business. In many ways though, it’s a thankless, hopeless task.

The reason?

Individual attitudes to learning.

No matter how good the L&D programme and support structures, the single biggest factor in the success of any investment of this type will always be the attitude of those engaged in the process.

Positive, self-motivated people with great attitudes will learn and develop themselves regardless of what the organisation does or does not provide. Here are five things to consider in the context of your own personal growth:

1. Master growth list – write down everything you can think of where learning new skills or developing a character quality would be beneficial to you in your work (& life more generally). Keep this as a master list. Add to it whenever you can.

2. Create & maintain your own PDP – lots of organisations encourage a personal development plan. In my experience, it’s the exception rather than the rule if these are current, active and influencing someone’s behaviour. Regardless of the degree to which your company helps with this, take responsibility for your own development. Own your PDP! Take the most important two or three things from your master list and make those your current growth priorities. If this is done in collaboration with your manager or coach, so much the better.

3. Set a goal – turn those priority areas into goals. Very specifically, what are you going to do and how much of it and by when exactly? Make it visual. Put it somewhere you are continually reminded of it. Best way I know to do this is the LMI Goal Planning System (if you don’t have a great system for planning & tracking your goals, drop me a line and I’ll be glad to share it with you).

4. Take systemised action – I would say ‘take action’, but it’s such a common story that we learn something (we go on a course…read a book…do some online learning etc), go away and do something as a result, which is great, but then fail to build the infrastructure around that action so that it keeps on being done. For example, a manager learns about how to have an effective one-to-one with their team members, goes away and does nine brilliant one-to-ones in month 1….and it never happens again! Systemised action means booking those meetings into the calendar as recurring appointments for the next 12 months! Learnt something new on Excel? Set a reminder every day at 9.27am to review and practice that action for as long as it takes to never forget it!

5. Review & share – the very best way that any learning and development is cemented is when you review and share it with others. Simple stuff. Rarely done.

“How was that course / book / webinar?

“Great, thanks.”

“That’s good. See ya.”

Or…

“Could we grab a coffee and take 15 minutes to review what I learned on that course, what I’m planning to do differently as a result and how best I might be able to share that with the rest of the team?”

I hope that’s prompted some useful reflection about your own learning & development. Have a great end to the week and if you have any suggestions for topics in this #fridayfive series, I’d love to hear them.


Are we still in search of leadership character?

September 28, 2016

This is the question that’s been stewing around in my head all day.

Time after time we seem to find ourselves back at the same point. People of undoubted skill, talent and charisma have risen to positions of leadership which they have subsequently been unable to maintain due to issues of character.

‘Being a character’ and ‘being a person of character’ are clearly not the same thing.

Another politician. Another football manager. Another Chief Executive. Those are just the ones we hear about. There are undoubtedly thousands more falls from grace that never make it to the news headlines, yet are equally sad and certainly devastating to friends, family and anyone who’s livelihood depends on the organisation marred by the latest leadership unravelling. Regret is such an unfriendly companion.

Easy to sit and judge. Easy to miss the lesson. Isn’t this a struggle we all face: I don’t always do what I want to do; I don’t always do what I know I should do.

“There but for the grace of God go I”, as the ancient saying goes.

How many times have I, have you, made errors of judgement and were never discovered. Or entered the murky world of half-truths. Bent the rules. Blurred the boundaries. Acted in ways which were not in keeping with our responsibilities. Not lived to our values. Let down those who look to us. (As a dad, I feel this often in respect of my kids. I’ve learned I’m not yet their perfect role model!)

“Nothing so conclusively proves a man’s ability to lead others, as what he does from day to day to lead himself.” Thomas J. Watson

Of all the areas of leadership development, nothing is so important as personal leadership. The greatest impact on our company, our team, our family, our life…will always be us. You. Me.

The more thought, care, effort and investment you give to becoming the leader – I’m talking character, not charisma – that your world needs you to be, the better for everyone, not least you.


If you are already using, or have used, personal leadership resources, great. Go back to those with renewed vigour. If not, and you’d value some assistance, Effective Personal Leadership is an indispensable part of LMI’s Total Leader Concept™. It’s a life-changing programme and I’d love to share it with you. Get in touch with me on 0800 116 4749.

 

 


Momentum Shift

April 5, 2016

Sometimes things are going just fine, maybe even great, which is lovely. Showing up each day is relatively easy and the whole place has a positive vibe.

Sometimes, the opposite might be true.

Sales you expected didn’t materialise, exciting new projects got shelved, company share price is falling, valued staff members handing in their notice, EU referendum (I refuse to say Brexit!) fear is slowing everything down… Whatever it might be, it can be tough going.

tools-15539_1280What can be done in such times?

Look for small victories. Seek out a momentum shift.

Whether it’s for your whole organisation and hundreds of people or just you personally, working at home and feeling somewhat discouraged, one small (or big) victory can make the whole world feel like a brighter universe to inhabit and that can be just the fuel needed to keep going and turn things around.

When you haven’t been running for months, one 10-minute jog at half the pace you used to do…and you’re running again.

When you haven’t done proper home cooking since 2009, one simple pasta dish with a few chopped peppers and mushrooms…it’s no Delia or Jamie…but you made it and you’re cooking again.

In the same way after a barren period, find one new customer – no matter how small the transaction – and you’ve got the small, green shoots of growth and possibility again.

One successfully solved customer complaint. Hurray!

One LinkedIn recommendation from a delighted client – someone appreciates what you do!

Set one clear goal that’s exciting and everyone can get behind & can be reached this week.

Do something, no matter how small, to create a momentum shift. Achieve and celebrate one small victory. Success fuels motivation. Motivation generates more success.

Sometimes these momentum shift moments come our way suddenly, unexpectedly and joyously . Sometimes they don’t. That’s when we have to go out and make them happen.


Learning from Sir Terry

February 2, 2016

It was sad to hear of the death of Sir Terry Wogan last Sunday. Often someone in the public eye passes on and I find that their undoubtedly significant contribution to the world somehow passed me by. Not so with Sir Terry.

Memorable Eurovision nights, not for the songs, but for the genius commentary! I got into Radio 2 well before my time, entirely down to the breakfast show host, Mr Wogan.

As I listened to and read the many tributes earlier this week, one thing stood out to me and is extremely insightful when it comes to leadership.

Everyone said Terry would brighten a room. His cheerful demeanour. His humour. His self-deprecation. His genuine interest in people. All these made him a delight to have around and person of significant influence.

It’s a simple but profound lesson. Learning from Sir Terry the simple truth that leaders who foster a cheerful, positive and humorous presence – not taking themselves too seriously – will have a hugely positive impact upon the feel of the entire workplace, group, team or company. Work is serious, but not everything needs to be taken seriously!


Too many chiefs?

March 3, 2015

A quick reflection on what I heard loads over various media outlets last weekend. You may have heard it too if you’re into sports, or just happen to have the radio or TV on at the wrong time! The lament is a familiar one:

“This team needs more leaders!”

One pundit was going on about how when England won the Rugby World Cup in 2003, that was a team full of leaders. Another was adamant that the current England cricket team was ‘sadly lacking leaders’.

On the one hand, no team needs a whole load of ‘classic’ leaders – multiple people trying to set the direction, establish rules, assert their opinions above others. That’s where we get the common refrain “Too many chiefs….”. Too many people wanting things their way and not enough people being team players.

So what do we mean when we say that more leaders are required? It is something right at the heart of my work with organisations and core to the LMI philosophy. We assert that:

“The best organisations develop every person to become a leader. Leadership is not a position. It is a way of thinking, believing and behaving.”

This, and what I think the sports pundits are getting at, is about the attitude and character displayed by team members. Leaders take responsibility. They roll their sleeves up and put a shift in when the odds are stacked against them. They handle disappointment well and can maintain a positive outlook. They make it their role to encourage their teammates. They find solutions to problems rather than complain. They innovate. The do what it takes to get results. They are great people to be around.

Every team does, in fact, need more of these kind of leaders! This is Personal Leadership. It’s not the role you play. It’s the person you are.


One hour: massive change

December 16, 2014

There’s a problem, a challenge, an issue – something is not right.

It may be a relationship issue with a colleague or a client, a friend or partner. Often it’s a member of our team, or the boss! It may be a process issue, perhaps a ‘how can we get more of xxxxxx?’ or ‘how can we make sure less xxxxx happens?’ question.

Sometimes these things can hang around for months – years in some situations I’m aware of. Some can be very complicated and require an awful lot of work and skilled help to resolve however, an incredible amount – I’m going to make an informed guess of around 80% – of the challenges that you and I face on a day-to-day basis can be massively improved if the relevant parties can sit down, block out all interruptions, get some good coffee…AND TALK. It might take longer or shorter, but aim for an hour.

I’ve seen it with clients. I’ve experienced it myself. If you face something like this, try it. One hour: massive change.


Extra maths!

November 21, 2014

I was walking Eden, my ten year old daughter, to school this morning half an hour ahead of the rest of the family because of an 8.15am extra maths session.

Was this a punishment? A chore? A drag-your-feet, wish-you-weren’t-there experience? Nope – the absolute opposite.

Eden was bouncing along the road, and had been bouncing round the house for at least an hour before we left. She was excited….about extra maths!

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What makes this really interesting for me, and worthy of a blog, is that just a few weeks ago she was ‘rubbish at maths’ and regularly told us how much she disliked it. When it came to maths homework, motivation was seriously low.

Then it changed, literally overnight.

One day at school there came a Maths test in an area that she was ok at. She did well. She felt good. The teacher praised her. She felt encouraged. She liked that feeling and she set a goal to go one mark better (out of 20) next time. So she worked at her homework and achieved her goal. Suddenly, she loves maths, is doing loads better at it, motivation is sky high and her attitude has been transformed.

This morning’s early start was for a special invitation maths club for the super-keen!

Proud parental gushing aside (sorry about that!), this is such a lesson in how attitudes, motivation and results can be similarly transformed. Set yourself and others up for some small success, celebrate that success, set another goal. Achieve that goal…and so on.

Sounds over-simplistic I know, but it works. Sometimes it takes longer to see drastic change, but sometimes there really is an immediate impact. Either way, set goals, celebrate every small success and keep on going!